Information & Communication Technology

ICT Training & Capacity Building

Practical programmes that give staff and leaders the digital skills to adopt technology with confidence.

Overview

Technology only works when people can use it

New systems deliver value only when users and administrators have the skills to run them. Optimity Global designs and delivers ICT training for every level, from digital literacy for frontline staff to cybersecurity and AI awareness for executives.

Programmes can be delivered on site, in classrooms or virtually, and are tailored to your systems and policies. See our full Trainings academy for more courses.

ICT Training & Capacity Building

Capabilities

What our Training & Capacity Building offering covers

ICT Training Programs

  • Cybersecurity awareness
  • AI upskilling
  • Cloud certifications preparation
  • Digital literacy programs
  • Executive technology training
  • Technology change management
  • Network, fiber and DWDM fundamentals
  • Data analytics and Power BI

Approach

How we deliver

  1. Analyse

    Training needs analysis by role.

  2. Design

    Curriculum, labs and assessments.

  3. Deliver

    Instructor-led, virtual or blended.

  4. Assess

    Tests and practical evaluation.

  5. Sustain

    Refreshers and knowledge bases.

Compliance

Standards and codes we work to

We align deliverables with the codes, standards and client specifications that apply to each scope. The references below are typical; final applicability is confirmed per project.

  • ISO 21001:2018 educational organizations
  • ISO 10015:2019 competence management
  • NIST NICE Workforce Framework for Cybersecurity

Let us plan your next requirement together

Share your scope, tender reference or technical specification and our team will respond with a clear, compliant and competitive proposal.